Our Return Policy

Yes customer can return the product that they bought from our Agrawal Enterprises Online Shop/ through our site/ through our business WhatsApp / through our Instagram page. To make a return, customer will have to courier the product with same or new packaging made by themselves, to our office/shop address mentioned in our site portal and also in the shipping label or bill provided to you. The return will be accepted only if the product is same that has been received by the customer. Returns are accepted only if customer made it within 48 hours of time, make sure if the product is mismatch or in any case there may be any issue regarding product such as damage or destroyed then please make a clean and clear video of unboxing/unwrapping the parcel with the shipping label clearly visible so that we can resolve such cases and make the deal clear happily. Similarly, the refund process is also available for our customers, make sure that the parcel is properly packed before reaching us, and the claim will only be provided after checking all the required details regarding that products, and the claim will be given directly to the customers, for that, they have to share their bank account details through email and the refund may be fully or partially claimed to them depends on the product, its size and weight. Sometimes there may be a possibility of deducting the delivery charges on the Total Refund Amount.